Consumer news and scams

[Fester]

My mum has just had a nasty scam come up on her computer. Fortunately she is staying with us at present.
She was on her facebook page when a pop up came on purporting to be from Microsoft and saying that the computed had been infected and to call this number 0800 086 9834 for help to sort it out..
The only way out was to force a shut down of the computer which I did immediately.
I put the number into "Who called me" and lo and behold it is a nasty scam.
So lucky I was with her to intervene. Some sad people out there, beware!

http://who-called.co.uk/Number/08000869834

Well done H, and please give my best regards to your delightful Mum.
Not seen her recently.

[hollins]

Thanks Fester.
I'm afraid she had a fall just before xmas and dislocated her shoulder so she is in a sling for 4-6 weeks and is a bit curtailed!
She says, "Have you got a cure for that Fester?"

[Fester]

Thanks Fester.
I'm afraid she had a fall just before xmas and dislocated her shoulder so she is in a sling for 4-6 weeks and is a bit curtailed!
She says, "Have you got a cure for that Fester?"

Apart from Arnica, prevention is best... keep safe and stop falling!

[SteveH]

Best wishes to your Mum, hollins.....

[Hugo]

Sorry to hear that news about your Mum Hollins, hope that she has a speedy recovery

[Ian]

Indeed. we'll send healing thoughts and hope she'll be back kayaking in no time :-)

[Nemesis]

Best Wishes to your Mum.

[hollins]

Many thanks everyone for your good wishes for my mum.
The messages have kept her going today and good advice Fester, try not to fall!

[SteveH]

If you are phoned by this number - 01492 574455 - you could be victim of a scam

The Daily Post has received hundreds of calls from concerned people who have been contacted.
Many of them have returned the call to the number and come through to the Daily Post as the number was formally used at the office in Llandudno Junction.
So far several hundred people have been in touch over two hours to say they have been called from this number with staff in the office in Llandudno Junction explaining the situation and advising those contacted not to give out any details and to end the calls.
http://www.dailypost.co.uk/business/business-news/you-phoned-number-01492-574455-12552018

[SteveH]

Not so much a scam but a warning..........

Gwynedd gran's staggering £600 BILL for just four Mrs Brown's Boys tickets
Angela Evans devastated after controversial site Viagogo ramps up cost of tickets with normal face value of as little as £25.
“Unfortunately though, whilst looking at the tickets on a genuine website where the seats were £33 each, she somehow ended up being redirected to the Viagogo website - a known marketplace where tickets are sold for way over the going price and are littered with lots of pop-ups telling you to be quick.
http://www.dailypost.co.uk/news/north-wales-news/mrs-browns-boys-rhyl-tickets-12554653

[Ian]

I'm fairly sure tickets are covered under the Distance Selling Regulations, so she can return them for a full refund within 14 days of receiving them.

[SteveH]

Ian, I had never heard of Distance Selling Regulations before, now changed to Consumer Contracts Regulations...
http://www.which.co.uk/consumer-rights/advice/i-want-to-return-something-bought-online    and it would appear they should not have a problem other than the hassle of chasjng them up, but being a pencil and pad type  myself       I can understand their frustration.

[Ian]

Sorry, Steve;  I knew it was now the Consumer Contracts Regulations but I'd known it under the previous title for so long I forgot :-)

[SteveH]

Ian,  What I should have said, I have not heard of either DSR  or  CCR,  I should really try and catch up...

[Hugo]

I've just had a phone call from a man calling himself Michael but in a very heavy Asian accent.   He said he was from Microsoft securities and was phoning about my computer.
When I told "Michael" I hadn't got a computer he just put the phone down.    I wonder why he did that?