Just a warning to you folks.
Last week I had to buy my Saturday Telegraph from Sainbury's as no where else had one left. Upon getting home I found that at least 3 parts of it were missing.
The receipt had no phone number, so we rang, after looking on the Internet the customer 'hotline' Sainsbury's were very apologetic and sent, via snail mail a gift card for the £2 that I had paid.
Thus--- this morning my OH took the card and called to pick up my Telegraph. Guess what?-- even more sections were missing when we spread it out at home. I packed it up in a bag and set off in a non too pleased mood. Believe it or not non of the papers in the store had the sections all complete. The young man at the desk was very nice and went to see if the bits were in the back. back he came---no they weren't.
Eventually after a lot of arguing I was told that as a gesture of goodwill I could have another £2 gift card to spend on something else.-- Red rag to a bull-- I had two senior staff arguing that I couldn't have my cash back.Someone then came out of the back and said that the supplements or sections of the paper were all piled up in the back. The manageress in charge said 'We've only been open a fortnight'--.I then looked them in the eye and quoted the sale of goods act implied terms. £2 was handed over with very bad grace, I went to Smith's and got my paper.
Moral of the story-- the staff are slack-- check your paper if you buy from them. I shan't again.