I admit to being impatient and cannot be bothered with new tech...............

'All I wanted was coffee but it took ages' - the M&S Llandudno touchscreens that divide opinion
Love them or hate them, digital ordering systems are here to stay
In the battle for High Street market share, in-store innovations are emerging that range from holographic staff to speaking signage and AI digital assistants. But for some people, tech novelties are a step too far, as some Marks & Spencer customers have been highlighting.
Complaints have been raging ever since the company moved from its old Mostyn Street home in Llandudno to a former Debenhams store on Parc Llandudno retail park. In the store’s new-look café, digital self-ordering screens were introduced and a cohort of customers weren’t impressed. They’re still not, some 30 months later.
https://www.dailypost.co.uk/news/north-wales-news/all-wanted-coffee-took-ages-30023406?IYA-reg=49560bcd-5a9c-47f0-8fc5-ba2e71710589cont