Recycling across the area

[Bri Roberts]

Hugo, I have just received an email from Bryson which explains who to contact over issues.

Hopefully, you have had one as well.

Our next door neighbour had her two green bags emptied today, as advertised, but was first asked whether or not she cut her lawn herself suggesting that if you pay to have your lawn cut then that individual should also take away the grass.

[Cambrian]

I have had an email from Brysons wringing their hands.  They appear to be trying to blame Convid19 but I know of one man at least who paid for his bin on 9th January and up to a fortnight ago had not had it.  That's long before the lockdown. 

[Meleri]

Hugo in the e-mail we have all received it states if any ones bin collection has been missed call 01492592705 & arrangements will be made to collect. Seeing as Bryson hasn't given you your second bin the garden waste that would have been in it in theory, hasn't been collected. So ring them up to collect it even though it is in your 1st bin, as you have paid for this service. Hopefully you will get your second bin in the next 10 days as promised, but don't hold your breath. We are all going to be continually trying to catch up, our bin is almost full already, so it will be back to using & storing green bags again.

[Bri Roberts]

Meleri, I haven’t a clue about gardening and I am certainly not Percy Thrower but my bin was also full after cutting our front and back lawns twice since lockdown.

However, after I opened my bin ‘to air’, it didn’t take long before it became only half full.

[DVT]

Our brown bin was emptied on Tuesday so only a week later than they said.  Then yesterday our mower broke down!  Pulled it apart to find drive belt frayed, so now waiting for a new one from Southampton.  Will be next week before bin gets filled again!

Did receive the e-mail from Bryson - COVID-19 will get blamed for everything, regardless!  Not sure how it can be blamed for Bryson inefficiency.

[Hugo]

I've also had an e-mail from Bryson and I've had a look at the Calendar for my next brown bin collection and I don't believe it
My first brown bin was due to be emptied on the 16th April but was emptied a day or so later so if it's a fortnightly bin collection then it's due to be emptied again on the 30th April 2020 but no it's scheduled for emptying on the Thursday the 21st May.
I've said all along that Bryson's are a rubbish, rubbish collector but that confirms it.     

[Hugo]

Apparently it is the Calendar that is wrong but the collection will be fortnightly and the next one will be on 30th April.

I wonder what odds I'll get with Paddy Power that it will be emptied on the 30th?

[spotty dog]

service.
We know our service hasn’t got off to the best start and we want to apologise to you for this. We, like many other businesses, have been severely impacted by Covid19 and we are working hard to get the service back on track and we wanted to make you aware of how we are doing this:
Bin Deliveries
If you haven’t received your bin we are prioritising these deliveries. All new bin requests will be delivered within 10 working days.
Missed Collections
if your bin collection has been missed please contact us on gardenwaste@brysonrecycling.org or 01492 555 898 and we will arrange for it to be collected. If you have already reported this to us you do not need to contact us again - just leave your bin out and we will arrange to get it emptied.
Collection Day
You can check your collection date online at https://www.conwy.gov.uk/en/Resident/Recycling-and-Waste/Check-my-collection-day.aspx. Your garden waste will be collected on the same day as the pink and purple sacks. Once our own postcode look up is up and running we will email you a link so that you can look up and print off your annual collection calendar.
Communications – We know there have been issues with householders not getting responses to phone calls, emails and social media and we have put extra resources into all these areas to ensure you can get the information you require about the service.
Additional Collection
Because there was a two week delay in the start of our service, your subscription will run for two weeks longer. This means you will still get 26 fortnightly collections. You will get an additional collection in April 2021, two weeks after the last collection date on your calendar.
Thank you for your continued support and patience at this time.

[Hugo]

On Monday I visited the Cursing Well in Llanelian Yn Rhos and sat in peaceful solitude without a thought of a curse.      Yesterday I had a nice surprise when my brother made a visit to the house and we had a chat but we kept at least 3 metres apart but behind him I saw a Bryson pickup truck go past my house stacked up with empty bins  but again I refrained from cursing
This morning a Bryson pickup laden with empty brown bins stopped there to deliver one bin so I stopped my car alongside the pickup and spoke to the driver.    I asked him if he was delivering bins to my street and he replied that he didn't know and very politely explained the system of bin delivery to me. 
In this age of modern technology they work from a tablet.   The tablet tells them where the delivery is to be made and when they have delivered that bin they activate the tablet and it tells them where the next delivery is.    It does not tell them where any other deliveries are during the rest of the day.
So I thanked him and went home but 20 minutes later the pickup drove past my house, again no cursing but the bin collection day is tomorrow so we'll see how we get on then
I must emphasise that the staff work hard and are very pleasant but the chaos rests firmly with the management.    I've worked systems of delivery both with computers and manually and it's not rocket science.      That's what Post Codes are for

[DVT]

I thought one of the aims of recycling was to save on natural resources, such as fuel for transport, not just on what to do with grass cuttings and plastic bottles.

I wonder just how much extra fuel is being wasted by their system of going from one place  to another randomly, rather than covering all the points close together and moving on.

Be interesting to see their route if they have a tracking system fitted to the lorry.

Someone in their office, who is presumably sending out the list, really needs a kick up the backside ... then recycled for someone who knows whet they're doing.

[norman08]

Yesterday morning an enterprise hire van pulled outside ours got two bins out one for next door 😖( ordered in jan) and one over the road then drove off, as it went out of the road another van pulled up and dropped one off next door but one    I know fuel prices have gone down but no need to waste it 😂😂😂

[Bri Roberts]

Last Friday, our brown bin was emptied by a self-drive hire wagon from C P Davidson.

https://cpdavidson.co.uk/

[Hugo]

Perhaps they have had to sub contract part of the backlog out.      Like everything we have all said about them on here, they have made hard work for themselves.
When bins are emptied the wagons go down one street at a time, they don't flit from one street to another and that's the mistake that they have done with delivering bins.

[Hugo]

Credit where credit's due and Bryson called this morning and emptied my brown bin.

I've filled that up already and have more garden waste bags to go in the second bin which will arrive no later than the 8th May 2020 ( next Friday )   I know that because Bryson told me so in an e-mail  last month.     

[norman08]

3 different wagons stopped by ours this morning, one neighbour told them he'd had his they went only for another wagon to come along 😂😂 they give you a chuckle anyway.