I recieved an email fom Colin Gilligan, the park manager, yesterday,
"Can you please advise some more details of what you state is a 'disgrace'. Is this to do with entering or exiting or both? Also is it to do with the time sequencing of the lights or are you referring to something else?
We referred this matter to Highways Department of Conwy Borough Council last year and got the following comments in the reply:
Since receiving your e-mail we have undertaken two observational surveys around 13.00 last Friday and Saturday. At the time of the surveys no problems were evident.
I also mentioned your comments at this week's meeting of the Llandudno Development Partnership Transport sub-group and all present felt that there is not a problem.
A follow up email had the following response:
We have no operational need to call our signals contractor over to Llandudno at present and cannot justify the expense of a special visit to view an alleged problem which might not be present when he is on site.
If you could provide the information requested below ie specific instances of when the queuing is believed to be excessive (ie days/dates/times), then we could time an inspection accordingly.
I have been to site several times since we spoke last and I have not witnessed any excessive queuing at the Charlotte Road right turn. I believe one of your complainants has suggested that traffic has been stationary on Conwy Rd (southbound) and Charlotte Rd with nothing apparently happening. This can occur if a pedestrian has pushed a crossing button, but has crossed in a gap in traffic before the pedestrian phase turns green. There is no controller that I am aware of that can compensate for this.
Finally we had the response below to a further follow up email:
I acknowledge that you did complain earlier in the year about the Charlotte Road signals, but that related to the inbound queue from the Links Roundabout direction. I personally visited site on consecutive Saturdays after you raised the issue but found no evidence of that stream being unduly delayed.
Coincidentally I also attended a meeting of the Llandudno Development Partnership this week and a quite contrary view was presented, namely that the major car parks were all working rather well at present. Clearly there will be certain peak times such as half term and Christmas when the signals simply can't handle an overload of traffic and the retail parks become a victim of their own success. With the present road layout and hardware we simply cannot guarantee delay free exit from the retail park on a 24/7 basis.
It is clear that from the above emails we have been unable to convince the local authority of our percepption and firm belief that there is a problem with the sequencing of the traffic lights.
I have copied in Chris Pastori of Conwy County Council in this email."