Rant time, again.
I have been visiting Barclays Bank for 78 years, since my Dad took me as a 4 year old guard to Saundersfoot sub branch where he was working. So I reckon I know something about the firm.
So you can imagine my surprise in its Llandudno branch. I go in to pay a bit of cash into my account.Look around the banking hall for a paying in slip. No sign. I look everywhere. So in the end I join the long queue for a cashier.
Me: You won't believe this but, I cannot find any paying in slips anywhere. Cashier: No. We don't use them any more. Me: Well how do I put this cash into my account?
Cashier: You just tell me your name and I put it straight into your account on my --- pointing, computer.
Me: But I haven't sorted it out and I was going to use the shoot for paying in to save a wait.
Cashier: Oh, well in that case just put your name on the envelope and make sure to check your statement when you get it (me IF you get it)
To me this means "If we make a mess of it, its up to you to tell us, otherwise hard cheese."
I couldn't believe my eyes and ears, and I told her so.
What do you all think of this? There is at least one other ex barclays staff on this forum apart from me. Id like to know what he thinks. Mike