Very interesting, Blongb. Here's a question for you - why is it I can obtain a hotel room more cheaply through a site like booking.com than if I contact the hotel directly? I've noticed this several times and it seems to make no sense for the hotel from a financial point of view.
I have no personal knowledge of how bookings.com operate as I consider all those types of sites to be Leaches and refused to allow them access to my rooms. I was very lucky, by providing a direct booking facility on my own website I had no trouble filling my rooms. There again a small 4 Star offering rooms at Llandudno knock down prices is easily filled.
I agree with you Blongb-- you either charge accordingly like some of the aforementioned places who use these booking agencies to cover what they take from you, or you charge less, 'paddle your own canoe' and make a lilttle more.
Consider--- you have the % that these people take( I have been told 15%, but don't quote me on that)-- the fee for debit/credit card machine (Which you have to have for these things) and the resulting bank and rental charges for same. Then there are things like laundry ( if you use one), staff ( if you have any) and all the usual expenses of rates, insurance etc, etc.
Also-- if a booking is taken by these people, if you aren't careful, certain people book a double room and then appear with any amount of hangers on, be they children or whatever and traipse in! Friends have had this many times and without anything else the fire inspectors wouldn't be pleased with a room crammed with people complete with cooking pots and large families !