Covid: Fewer people using high street shops after Covid, retailers say
Town and city centre shops are still struggling to recover from the pandemic, according to new figures.
The Welsh Retail Consortium (WRC) says compared to pre-pandemic 2019 levels, total Welsh footfall is 10% lower.
It is warning that energy bills and inflation could also slow recovery but some businesses are bucking the trend.
Stephen Afia, who runs the Wales Shop in Cardiff, says the key to encouraging shoppers is niche products and good customer service.
The WRC added that footfall in Welsh shopping centres is 32.8% lower and footfall in Cardiff is 13.4% lower compared to 2019.
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https://www.bbc.co.uk/news/uk-wales-64831368
