With all the bad news at the moment, nice to see something positive for a change, I wish them success, and hope their training methods spread to others...........
Llandudno care home staff experience being in residents' shoes
STAFF members at a care home experienced first-hand what it might feel like to be a resident.
The team at RMBI Home Queen Elizabeth Court, in Llandudno, were presented with various challenges such as wearing a wet incontinence pad [as part of a training session] and were tasked to assist each other with personal hygiene - washing face and neck.
The activities were carried out twice to demonstrate good and poor practices.
The aim of the training programme Experiential Learning, was to help staff develop a better understanding of how residents should be cared for, and develop a greater sense of empathy.
Queen Elizabeth Court?s Training Manager, said: ?All staff at our Home, at every level, have been through this training. It?s part of our induction process. We feel it makes such a difference when we get to experience being in the residents? shoes, rather than to read or hear about it.
"It really emphasises people?s understanding of each individuals? needs.?
Staff members also took part in a variety of scenarios, such as being pushed in a wheelchair with artificially impaired vision; Being supported to eat a meal by another trainee; Being left on their own in an empty room whilst unable to move from their chair.
The programme was first launched in 2014 and has been refined and expanded with different scenarios in recent years.
Louise Bateman, Group Human Resources Director at RMBI Care Co, says: ?Learning through experience can be very powerful; this programme has become a vital tool in supporting new staff members to empathise with residents and to care with compassion. We want to ensure that we recruit individuals not solely upon their technical skills or abilities, but on the basis of their values and attitudes to care.?
Home Manager, Michelle Beer, said: ?This training emphasises the importance of being in someone else?s shoes and treating others the way you want them to treat you.?
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https://www.northwalespioneer.co.uk/news/23237153.llandudno-care-home-staff-experience-residents-shoes/?ref=rss&IYA-reg=49560bcd-5a9c-47f0-8fc5-ba2e71710589