I worked in British Home Stores (as I still call it) back in the 1980s in Scotland. It's criminal the way the store has been asset-stripped and it no longer really deserves to use the name.
In the Restaurant almost everything was made from scratch - okay we used packet mixes but most of the cakes (Lemon Meringue Pie, Strawberry Flan, Custard Slice, etc) were made daily. Similarly scones were made daily and baked as necessary. On a Saturday we would have around 30 or more people working there and we were queued out the door for most of the day.
The stores also had a popular food hall which also serviced the Restaurant (we 'bought' our bacon and bread from there and all the rolls and cream cakes came from the same supplier). Staff were very well looked after with their own Restaurant which, usefully, helped recycle food that had passed it's sell-by date in the food hall or may have been slightly over-cooked (okay, burned) in the Restaurant.
The rest of the store had its own jewellery and make-up counters, a huge lighting section, LP records (remember them?), gardening/plants, toy section, ornaments, clocks, made-to-measure curtains, luggage and large clothing sections. Some stored even had electronics sections and there were a few joint stores with Sainsburys but I've forgotten what they were called.
Sadly things started to go downhill when BHS merged with Mothercare and Habitat to form Storehouse. It's current owner has no interest in the chain and openly admits he should have sold it years ago. From a must-visit destination store its now dismissed by most people as an afterthought at most which is a great shame.
Anyhow, after that brief reminiscence, back to local matters...