This a warning to anyone considering having a slate house sign made not to use a company calling itself
Premier Slate. This company operates out of Cardiff and have been the subject of so many complaints there are entire forums dedicated to them. Suffice to say you should avoid this company. Their details, trading as Keybee enterprises, since their original firm was liquidated in February, are as follows:
Keybee Enterprises Ltd.
Unit 4,
The Quarry,
Pentrebach Road,
RCT,Specifically, they claim they sell two types of sign: Standard and Premier. On the site itself (the full details of which I saved as HTML pages) they claimed the 'Standard' signs were 20mm approx thickness and the 'Premier' signs were 20mm+ thick. The one they sent us was 8mm thick.
The problem is that their site looks very impressive and they do just enough to stay out of serious trouble, especially if customers eventually receive their signs but think it's not worth the trouble to pursue them.
Paypal launched an investigation and decided in our (my wife and my) favour and refunded the money. However, they are still in business and should be given a wide berth. If you want a reliable slate house sign company then use these:
Atlantic Signs, Unit 1 Pentire Workshops, High Street, Delabole, Cornwall PL33 9BA Meanwhile Trading standards are now actively investigating Premier Slate.