Yesterday morning and again this morning, I received a recorded telephone call from an individual claiming to be from BT informing me that my broadband was about to be switched off unless I spoke to their technician by pressing button number 1.
Fortunately, my internet stayed on yesterday so I am hoping for the same today.
Initially, the telephone call appeared to be a local call except for one additional digit.
It was 01497259302.
By coincidence, I have also received an email this morning purporting to be from BT informing me:
Dear User,
Our security team received your request to delete your account, we will process your request within 24hours.
Security code: 1842
If you didn't request this code, you can safely cancel request Someone else might have typed your email address by mistake, kindly cancel request to continue using our service.log in email and password to cancel Powered by Microsoft Excel
Cancel Request
Thanks for using BT!
Nick Lane
Managing Director, Customer Care