A DENTIST who uprooted his family to make sure NHS patients in North Wales receive the treatment they need says he intends to “see it through”.
Dr Mostafa Hassaan took over the Eirlys practice on Princes Drives, Colwyn Bay, in February.
He was met with premises which needed upgrading and, under new rules for dental surgeries, couldn’t complete aerosol generating procedures (AGP) until sophisticated ventilation was installed.
“The surgeries needed investment,” he said. “We’ve changed the ventilation (at a cost of more than £13,000) and reduced the time between appointments.
“We’ve made an investment of £300,000 on equipment and maintenance – everything my family has and more.”
The immediate focus was on cutting down the huge patient waiting list for treatment which had amassed before and during the Covid pandemic.
“We’re trying to help people who haven’t been seen for years,” said Dr Hassaan, 38. “Regulations mean we are working at a slower pace than before the pandemic but we are doing everything possible to see as many patients as we can.
“In Colwyn Bay we’ve completed 5,000 treatments which means everyone in pain has been handled and that’s something I’m very proud of.
“There’s still a huge backlog and we are prioritising patients by clinical need but that doesn’t mean you shouldn’t call us if you’re in pain or discomfort.
“However please accept staff are working as hard as they can in very difficult circumstances and they will get to you. So please have patience when you call us.”
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https://www.northwalespioneer.co.uk/news/19666955.colwyn-bay-dentists-tackle-huge-backlog-practice-takeover/