Tesco has confirmed that its “quiet hour” scheme will become a permanent fixture at all its supermarkets in North Wales.
The supermarket giant said one in five people have a disability and understand stores – with the loud noises, bright lights or strong smells, and volume of people – can be stressful for some customers.
This saw it trial 'quiet hours' - which will now become permanent.
When are the quiet hours?
Every Wednesday and Saturday, from 9am-10am.
What will change in stores?
They will dimming the lights and lowering the checkouts noise in all large stores.
In the future, they will reduce the noise of self-service tills and Scan As You Shop devices, too.
A spokesperson said: "People can feel, see and experience the world differently, and for our customers with autism, the shopping experience may sometimes feel a bit overwhelming.
"A calmer environment can also be better for our elderly customers, ones shopping with young children, or our customers who may be struggling with mental health."
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https://www.dailypost.co.uk/whats-on/shopping/tesco-makes-quiet-hour-permanent-21961340